PEOPLE AND TRAVEL RISK
TRAVEL OPTIMIZATION GUIDE
By Bruce McIndoe
ITS A TEAM SPORT
In today's dynamic business environment, managed travel programs are pivotal in enhancing return on investment (ROI) for organizations. By implementing optimized travel policies, leveraging data analytics, and streamlining operational processes, companies can achieve substantial cost savings and improve efficiency.
This article explores the key components of a successful managed travel program, including policy compliance, supplier negotiations, and traveler satisfaction. It also highlights the importance of data-driven decision-making in identifying trends, minimizing risks, and maximizing cost-effectiveness.
TRAVEL OPTIMIZATION GUIDE
By Bruce McIndoe
Travel Risk Academy's latest guide, created in association with TRA mentor Bruce McIndoe, offers invaluable insights into enhancing travel efficiency and safety. This comprehensive resource covers everything from risk management strategies to practical tips for optimizing travel arrangements.
Whether you're a travel manager or a frequent traveler, this guide is a must-read to ensure your travel plans are both effective and secure.
TUTORIAL TO TRAVEL RISK MANAGEMENT
By Andreas Rodman
Travel risk management (TRM) is about making work-related travel safe for employees, consultants, contractors, interns, expats, and all other types of personnel. TRM is a big collection of processes and tools that involves many aspects and functions. In this whitepaper, I will provide a bit of guidance on what I believe are the most important components and how they could be set up, such as travel approval, booking process, education, locating employees, emergency assistance, and more. Here, I will focus on the classic definition of TRM. I hope to discuss the broader aspects of people risk management in future articles.
What Should be in a Travel Risk Policy?
By Bruce McIndoe
Policies and the procedures to implement them provide clarity to everyone involved regarding accountability issues or activities of critical importance to an organization, such as health and safety, regulatory requirements, legal liabilities, or other issues that may have serious consequences. Given the critical importance of protecting an organization’s people, having a travel risk policy is imperative. However, simply having a travel risk policy is not enough. An organization must develop and implement procedures to ensure the policy is followed. Not doing so can result in creating more liability for an organization.
For women traveling alone, preparation is key to safety
By Catherine Hamm
It’s "100 percent easier to be a man" travelling than a woman! says Bruce Mcindoe.
Women are treated differently and are often the object of unwanted attention. The article gives some tips with help from McIndoe and his colleague, Katherine Harmon, the senior director of category intelligence; Kevin Coffey, a retired L.A. Police Department detective who speaks on travel and risk; and Matthew Bradley, regional security director Americas, International SOS and Control Risks.
Small Steps Can Make a Big Difference
By Elizabeth West
Duty of care and travel risk management are big topics in travel management. Actually, enormous. Even as a concept, the idea of coordinating all the stakeholders that touch travel—finance, procurement, legal, HR, security, communications—around such an effort is intimidating.
Many SMEs struggle with establishing TRM, but it doesn't have to be this way. "Fundamentally," said McIndoe, "we are trying to be proactive when sending people out on the road to make sure they are prepared for the trip and business activities they need to perform but also prepared to take care of themselves from a health, safety and security perspective.
How travelers can avoid dangerous destinations
How to Safeguard Your Tech, and Your Money, While Traveling
By Christopher Elliott
No-go lists are personal. A dangerous place for you might be fine for me — and vice versa. I asked travellers to share their thoughts on countries to avoid, and their answers were all over the map. David Pearlman, a travel agent from Fort Lauderdale, Fla., wasn’t impressed with Egypt, a Level 3 country because of a heightened risk of terrorism. He recommends using a tour operator to stay out of trouble. Travellers tend to focus on the wrong things when they assess travel risks. Many worry about terrorism or violent crime, when there are far more likely risks. “The most common dangers that travellers face are accidents, health issues and nonviolent crime,” McIndoe says. “Road safety is a big issue for travellers — this is both being in a vehicle and as a pedestrian.
How to Safeguard Your Tech, and Your Money, While Traveling
How to Safeguard Your Tech, and Your Money, While Traveling
By Jane L. Levere
Travel companies were hit by one data breach in recent times — firms including Marriott, British Airways, Delta Air Lines and the travel booking site Orbitz. Marriott estimates that as a result of its breach — in which the reservation database of Starwood-branded hotels in its portfolio was hacked — 383 million guest records could have been affected and 5.25 million unencrypted passport numbers were possibly compromised. Bruce McIndoe recommends creating a “digital persona” when booking travel or making other online transactions. This can include setting up a new, disposable phone number using a service like Google Voice and RingCentral to screen any calls based on caller ID, and to forward these to the phone number that you want to protect.